Most people have cell phones. My neighbor doesn't have a land line but she has a cell phone.
Lithium batteries are great but I've found the AA batteries just suddenly give out and I know that heat can affect a lithium battery's performance.
There are the occasional lawsuits:
http://wvrecord.com/stories/510605681-l ... -batteries
The cost of being in the lead acid battery business is that you have to have it delivered to a facility with a Hazmat driver. You have to have a 704 sign and room designed for hazardous materials. You have to have a MSDS on site. That opens you up to inspections from Licenses and Inspections and the Fire Department and possible fines. You have to be licensed to do that.
I didn't know how to open the old lead acid battery box from Verizon but they know how to get into it real easy.
By offering a battery box, they give the customer the first 12 batteries but they eliminated the lawsuits, the licenses, the room, environmental cleanup, shipping and receiving, transportation and storage space.
How long will D cell batteries last on the shelf without using them? I think they will easily last one or possibly two years before you have to check them.
Before if your battery was dead, that would be because of a storm and then many people had that issue when the utility was checking on the wires. You can't just go out to any store and buy a lead acid battery. You have to have inventory levels. By making the customer responsible by purchasing them, you basically don't have to pay someone at the company level.
In a storm, you can have power out for eight hours or more. When your power is out, the battery charge level goes down and there is a failure rate. It happens on cars; someone leaves the lights on and then your battery is dead and then you need replacement. When the power level is down too long, the battery physically starts to die as well. When you have 500,000 residents or 1,000,000 residents or more, how many batteries do you have to replace? You would have to know the failure rate. The problem them becomes how many batteries are available and from where and what are the factory lead times? Do you have to get them from other warehouses in other states? And then companies don't like looking bad in the eyes of their customers if they can't get enough batteries or if the customer has to wait. Customers can become irate and when they are irate, it isn't beneficial to a company. Remember, this happens when the utility is probably busy checking the phone lines because trees are down or wires in the ground may be flooded. This happens when they are already busy and trying to restore service while serving customers through customer service. The less they have to do the better.
The question is, if you were a customer for a company and had to go out to the store to buy a lead acid battery of a certain size, where would you get it? And you can think of your local auto store and your local hardware or retail store. Are there enough batteries available after a storm for everyone if there are 1,000 failures?
So if you are an electrical engineer for industry, this is a lesson for designers. Our designs need to be what the customer wants and what the company wants but some designs are not economically sustainable because it makes the business model less efficient.